TM’s 5G Command Centre (5GCC) is the state-of-the-art integrated command centre for TM’s 5G network as well as all of TM’s smart and innovative solutions in Langkawi. Backed up by analytics, Artificial Intelligence (AI), Internet of Things (IoT) and data-driven insights, the 5GCC is furnished with advanced integrated security features to serve as a security monitoring centre through closed-circuit television (CCTV) cameras installed at hotspots, and linked to local agencies, emergency response services and local authorities.
Race Ahead with 5G
5G is the next step in the evolution of connectivity. It is more than just speed.
It is a transformative next-gen technology that unlocks new possibilities.
Up to 100 times the speed of 4G networks
Data can be transmitted up to 10 to 100 times the speed of 4G networks. With a speed that reaches more than 1Gbps, even 8K videos are downloaded in a matter of seconds.
Ultra-low latency, real time response
The lag in data transmission, of as low as 1 millisecond, makes communication and response instantaneous, even when thousands of miles apart.
Powering smart cities and smart industries
The ability to support up to 1 million devices per square kilometre and support a huge number of connected devices at the same time without compromising service and experience quality.
Next wave of digital transformation
Complimentary technologies such as cloud, edge computing, cybersecurity and artificial intelligence will drive demand for 5G. And this means businesses that are ahead in digital transformation will be the fastest to reap its benefits.
Enabling new innovations
Virtual reality and autonomous machine applications are now possible, creating transformational impact to businesses, societies and individuals.
5G is changing the world
The 5G movement has already begun and adapted across multiple industries.
All proven to be a transformative experience.
5G Command CentreData Driven Intelligence 5G Command Centre, Langkawi.
The 5GCC houses the Langkawi City Dashboard, where data feed and monitoring dashboards of all of TM ONE’s use cases in Langkawi are centralised. The use cases generate real-time, ultra-high definition video streaming and rich data which requires high bandwidth application to transmit data from the data point up until the command centre. With a central command centre, Langkawi authorities will be able to access collective insights which will be beneficial for their operations, while residents and tourists will be able to experience a safer and secure living.
For a seamless traffic flow, the Internet of Things (IoT)-based system enables existing traffic lights to become more adaptive and automatically distribute green time. This helps municipalities and the community at large by reducing waiting time at traffic lights and improving traffic congestion. The 5G camera equipped with sensors and AI are also able to provide safety & security surveillance, smooth live streaming with high video quality, high accuracy vehicle counting and car registration number recognition.
Monitored via camera and Artificial Intelligence (AI), this parking system enables users to search for a vacant parking bay via real time parking in order to reduce congestion. The single monitoring platform will provide real-time status and data displayed via TM IoT Dashboard, accessible through any IP connected devices.
A real-time monitoring system comprising ultra-high definition cameras and monitoring equipment that are placed in strategic areas to provide real time Ultra HD video streaming of the surrounding areas. Using Artificial Intelligence (AI) capabilities and integrated to TM’s emergency response team and 5G Command Centre (5GCC), it enables building and ground security, crime prevention, traffic observation, and allows emergency assistance to be deployed immediately in the event of an incident. The insights garnered from the data points will enable predictive analysis on incidents for proactive response, creating a safer city for everyone.
Smart Tourism Application and Smart Virtual Reality (8K)
Smart Tourism Application
The “My Smart City” app is a single, integrated mobile app for tourists to unlock endless convenience in Langkawi. With features and services such as trip planner, parking, qiblat finder, city services, and alert button, the app allows tourists to plan their trip and explore Langkawi’s numerous places of interest. It supports REST API (Representational State Transfer Application Programming Interface) that enable easy integration with new services. It also uses the geolocation function to determine the point of interest that is nearest to the user, providing a smooth tourism experience.
Smart Virtual Reality (8K)
VR Booth, Langkawi Airport
Immersing viewers with the breathtaking attractions in Langkawi, the first in Southeast Asia to be awarded the UNESCO Global Geopark Status in 2007. The Langkawi UNESCO 8K VR is the first UNESCO Geopark content to be produced in 8K virtual reality, allowing viewers to feel like they are physically experiencing the uniqueness of these locations, providing them a taste of what to expect when they do visit.
A single display and real time monitoring platform that supports precision farming, by providing information on key parameters such as temperature, humidity, grow lights intensity and selected plant parameters without having to be on site. The IoT sensors capture crop’s data onto Cloud to provide valuable insights, which allow replication of the right parameters and process in order to produce consistent quality produce. It alerts via notifications when key parameters are not functioning or are beyond levels of tolerance. The solution also produces reports on key areas of data, and analytics which are important for farmers and entrepreneurs for further research and improvement.
Thank you for your continuous support. As you are aware, Personal Data Protection Act 2010 (PDPA) that was
passed in 2010 came into force on 15 November 2013. In our effort to ensure compliance to the said Act, we wish
to draw your attention to TM ONE’S Privacy Notice as follows:
What Personal Information Do We Collect?
If you choose to transact with TM ONE i.e. for subscription of any products and / or services or use of TM
ONE’S Portal, you will be asked to provide your personal information such as and may not be limited to name,
identification card number, mailing address, phone number(s), email address(es), contact preferences. Where you
intend to use TM ONE’S Portal for purposes of making transactions involving online payments, your credit card
information may also be collected for the purpose of processing your payments.
You will also be required to explicitly provide your consent to the provision of your personal information
aforementioned in the form and manner as indicated in the registration process, failing which you will not be
able to subscribe for the products and / or services or register for the use of our Portal.
When you transact with TM ONE, we may collect or receive and store certain personal non-identifiable
information. Such information is collected passively using various technologies and for now cannot be used to
specifically identify you. This information may include:-
device-specific information such as hardware model, operating system version, unique device identifiers,
mobile network information, memory, sound card data, Internet Protocol (IP) address;
cookies that may uniquely identify your browser;
details of how you access and/or use TM ONE Portal or TM corporate website for example your search
total number of visitors accessing and / or using TM ONE Portal or TM corporate website;
diagnostic and usage data generated by your device;
how you and other users use and interact with TM ONE portal or TM corporate website, even if you are not
registered at or signed in.
details whether you open, read, or delete messages sent via targeted marketing which includes web
beacons, cookies or similar technologies.
The above is collectively known as “Non-Personal Information”. If we do combine Non-Personal Information with
Personal Data, the combined information will be treated as Personal Data for as long as it remains combined.
If you do not wish for your Personal Data to be collected via cookies, you may deactivate cookies by
adjusting your internet browser settings to disable, block or deactivate cookies, by deleting your browsing
history and clearing the cache from your internet browser.
How We Use Your Personal Information?
Your personal information will be used or processed for the following purposes:-
Assessing your application or continued provisioning of the products and / or services (whichever is
Finance operation including verifying and processing payment, billing and billing enquiries;
Customizing advertisements and content on TM ONE’s website;
Responding to your enquiries;
Research purposes including historical and statistical purposes and analysis;
General operation and maintenance of the products and / or services provided including audit and its related
Matching any data held by TM ONE or its group of companies relating to you from time to time;
Provide you with regular communications from TM ONE relating to the products and / or services provided; and
Investigation of complaints, suspected suspicious transactions and research for service or products
By submitting your information to TM ONE, you hereby consent and authorize TM ONE to process and verify any
information about you from any third party, especially credit bureau or credit reference agencies, which TM ONE
may require in connection with your application for any of TM ONE’s products and/or services and/or review of
the existing account with TM ONE. Such consent and authorization will extend to any information obtained from
any of the account(s) presently maintained for you, any new application for any form of services rendered or
products provided by TM ONE, such historical financial or credit records, data or information whether or not
provided personally or by any other sources relating to you which was collected, received, captured, compiled,
secured and/or obtained by TM ONE through or by whatever means or methods or forms.
Disclosure of Your Personal Information
If you choose to register and transact with TM ONE, your personal information may be shared where necessary
and only on a need to know basis with other TM ONE subsidiary or agencies so as to serve you in the most
efficient and effective manner. An example might be in terms of resolving or addressing complaints that require
escalation to other TM ONE Subsidiary or agencies. TM ONE may disclose your personal information to the
following parties for the purposes stated above:-
TM ONE’s service providers or agents who are involved in providing the products and / or services;
Third parties (including those overseas) who provide data processing services;
Any credit reference agencies or, in the event of default, any debt collection agencies;
Any person, who is under a duty of confidentiality to which has undertaken to keep such data confidential,
which TM ONE has engaged to fulfil its obligations to you; and
Any actual or proposed assignee, transferee, participant or sub-participant of TM ONE’s rights or business;
Your personal information will not be disclosed to any unauthorized third party.
Your personal information may be disclosed due to reasons of law, legal process, litigation, and/or
requests from public and governmental authorities and any disclosure will be to such public and governmental
authorities only. We may also disclose information about you if we determine that disclosure is necessary or
appropriate for purposes of national security, law enforcement, or other issues of public importance.
If you would like to request access or correction of your personal information or where you elect to limit
TM ONE’s right to process your personal information, you may contact TM ONE personnel or call at +603 77128888.
Any request of access to correct personal information may be subjected to a fee and also to applicable
provisions in the PDPA. However, we reserve the right to decline requests which jeopardize the security and
privacy of the personal information of others as well as requests which are impractical or not made in good
faith. We may review and update this Privacy Notice from time to time to reflect changes in the law, changes in
our business practices, procedures and structure, and the community’s changing privacy expectations. The latest
version of the Privacy Notice will be made available at
In the event of any conflict between the English and other language versions, the English version shall
Terms & Conditions (TM ONE Website) TM ONE Website Use and Access Agreement
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Information on TM ONE Website may contain technical inaccuracies or typographical errors.
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TM ONE Website collects or receives and stores certain personal non-identifiable information. Such
information is collected passively using various technologies and for now cannot be used to
specifically identify you. This information may include:-
device-specific information such as hardware model, operating system version, unique device
identifiers, mobile network information, memory, sound card data, Internet Protocol (IP)
cookies that may uniquely identify your browser;
details of how you access and/or use TM ONE Portal or TM corporate website for example your
total number of visitors accessing and/or using TM ONE Portal or TM corporate website;
diagnostic and usage data generated by your device;
how you and other users use and interact with TM ONE portal or TM corporate website, even if
you are not registered at or signed in.
details whether you open, read, or delete messages sent via targeted marketing which
includes web beacons, cookies or similar technologies.
The above is collectively known as “Non-Personal Information”. If we do combine Non-Personal
Information with Personal Data, the combined information will be treated as Personal Data for as
long as it remains combined.
If you do not wish for your Personal Data to be collected via cookies, you may deactivate cookies by
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Without limiting anything herein contained, TM ONE reserves the right to terminate TM ONE Website at
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In addition to any termination rights TM ONE may have under this T&C, TM ONE may terminate your
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You materially violate any notice posted from time to time on the TM ONE Website, any
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Your use of TM ONE Website impairs or threatens to impair the integrity or functionality of
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TM ONE Website is not intended for “mission critical” circumstances and is provided on an “as is,”
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TM ONE Website may contain links to third party Web sites (“Linked Websites”) and include
advertisements. You agree that Linked Websites and advertisements are necessary for TM ONE to
provide TM ONE Service. Such links and advertisements are provided to you only as a convenience. TM
ONE shall not be responsible if the Linked Website is not working appropriately. TM ONE has no
control over such websites and resources and shall not be responsible for the contents of any Linked
Website or advertisement, including without limitation any link contained in a Linked Website and
does not endorse any content, advertising, products, or other materials on or available from such
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Any dealings with third parties (including advertisers) over the Linked Websites or participation in
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TM ONE reserves the right to disclose any personal information about you or your use of the TM ONE
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(2) protect and defend the rights or property of TM ONE or its holding or affiliated
(3) enforce this T&C ; or
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Any dispute between you and TM ONE regarding this T&C will be subject to the exclusive
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This T&C contain the entire understanding between the parties hereto with respect to TM ONE
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TM ONE performance of this T&C is subject to existing laws and legal process, and nothing
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If any provision of this T&C is held invalid, the remainder of this T&C will continue in
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possible, to reflect the intentions of the parties with the other provisions remaining in full force
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Notices to you shall not be modified, except by an express modification by TM ONE as described
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TM ONE reserves the right to amend any of the provisions of this T&C from time to time.
Amendments will be effective immediately upon notification on TM ONE Website. Your continued use of
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permitted successors and assignees.
Should you have any questions concerning this T&C, or if you desire to contact TM ONE for any reason, please
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