Awards & Recognitions

Innovating and Differentiating With Best-in-class Total Experience

Innovating and differentiating with best-in-class total experience of ICT services and digital business solutions is what we stand for. We always aim to make great things possible, and we are proud to say that we have received recognition for it.

All Awards

Our best-in-class digital services and solutions have been recognised and awarded by leading international technology companies and the Malaysian government for their excellence and innovation.

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CCAM AWARDS 2023 - Best Outsourced Inbound Contact Centre Small TM One BPO (Bronze Award)

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CCAM AWARDS 2023 - Best Employee Experience Program in A Contact Centre TM One BPO (Gold Award)

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Contact Centre Industry Excellence Awards 2022 - Hero Award

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Contact Centre Industry Excellence Awards 2022 - Best Outsourced Inbound Contact Centre

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GBS Asia Award 2022/2023 – Merit Award for Operational Excellence in Human Resource

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GBS Asia Award 2022/2023 – Winner for Best Operation Director in Contact Centre

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GBS Asia Award 2022/2023 – Winner for Best Transformation Leader in Contact Centre

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HP 2022 Best Aruba Partner – Public Sector

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Fortinet Top Managed Security Services Provider (MSSP) Achiever 2022

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CISCO Marketing & Innovation Partner of the Year 2022

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CISCO Cloud & Managed Services Partner of the Year 2022

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CISCO Small Business Partner of the Year 2022

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2022 Malaysia Cybersecurity Services Company of The Year Award

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2021 Malaysia Domestic Customer Experience Outsourcing Services Customer Value Leadership Award

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Malaysia Best Brand Award 2018

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Cisco Awards 2018

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Telecom Asia Awards 2018

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10 Best Cyber Security Companies 2018

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Top 10 Data Centre Solution Provider 2018

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Cisco Awards 2017

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10 Best Cyber Security Companies 2017

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Top 25 DC Provider - APAC Region 2017

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Cisco Awards 2016

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Contact Center World Award 2016

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Contact Center World Award - Asia Pacific 2016

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Contact Center World Award - APAC Region 2015

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Top 100 Global Outsourcing Service Provider for 2015

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Data Center Service Provider of The Year 2015

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Contact Center World Award 2015

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Cisco Awards 2014

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5G Asia Awards

Certifications

TM One is a certified solution provider partner of leading technology companies to implement and maintain their products.

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European Emergency Number Association Certificate of Quality Standard TELEKOM MALAYSIA OPERATING THE MALAYSIAN EMERGENCY RESPONSE SERVICES (MERS999)

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2023 VADS KVDC PCI DSS Certification of Compliance

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2023 VADS IPDC PCI DSS Certification of Compliance

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2023 VADS BCDC PCI DSS Certification of Compliance

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VADS MSC Malaysia Status Company

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VADS IQNet Certification

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VADS UKAS Management System

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VADS SGS System Certification (ISO 27001)

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VADS UKAS Management System

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VADS COPC Certified 2000

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VADS Integrated Standard for Information Security

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VADS ISACA Certified

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Certificate of Validation PCI Data Security Standard (PCI DSS)

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Certificate of Compliance PCI Data Security Standard (PCI DSS)

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ISO/IEC 27001:2013 (Information Security Management System) Scope: Data Centre Hosting Services and Facilities Management

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Green Building Index

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Threat, Vulnerability and Risk Assesment (TVRA) Certified as Low Risk Profiles for all threat assessment

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Uptime Institute Certified Tier III Facility

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APAC CIO Outlook Top 10 Data Center Solution Providers

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ISO 9001:2015 (Quality Management System) Scope: Provision of Fuilfilment and Assurance for Managed Services Covering Connectivity Services

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MS ISO/IEC 27001:2013 (Information Security Management System for the provisioning and operations) Brickfield (BRF) Data Centre
TM Klang Valley Data Centre (KVDC)
Iskandar Puteri Data Centre (IPDC)

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ISO/IEC 27017:2015 (Cloud Services) Brickfield (BRF) Data Centre
TM Klang Valley Data Centre (KVDC)
Iskandar Puteri Data Centre (IPDC)

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ISO/IEC 27018:2019 (Protection of Personally Identifiable Information (PII) in public cloud ) Brickfield (BRF) Data Centre
TM Klang Valley Data Centre (KVDC)
Iskandar Puteri Data Centre (IPDC)

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ISO 22301:2019 (Business Continuity Management System for provision of Cloud Alpha Edge (CAE), Microsoft Azure Stack (MAS), and Virtual Private Cloud (tGRID)) Brickfield (BRF) Data Centre
TM Klang Valley Data Centre (KVDC)
Iskandar Puteri Data Centre (IPDC)

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SAP® Certified in Cloud and Infrastructure Operations

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202203-BBsec-PCI DDS 3.2.1 Payment Card Industry Data Security Standard V3.2.1

Recognitions

TM One has been recognised by leading international technology companies as a leading digital solutions provider.

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TM One Recognised by Cisco as Services Partner and Managed Services Provider of The Year
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JCORP Wifi Percuma untuk Johor
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TM Launches Malaysia's Largest Contact Centre
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Penang Chief Minister Launches PBAPP'S New 24- Hour Call Centre
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TM Empowers Tambun Indah Development Projects with Converged Telecommunications and Smart Services
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QSR Brands to Provide Free @Unifi at All Its, 1,110 KFC & Pizza Hut Outlets Nationwide
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TM and IRDA Sign Memorandum of Understanding Agreement to Drive Smart Solutions in Iskandar Malaysia

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