Telekom Malaysia Berhad (TM) today signed a Memorandum of Agreement (MoA) with Huawei Technologies (M) Sdn Bhd (Huawei), sealing a collaboration that will see further expansion of its Cloud services offered by its enterprise and public sector business arm, TM One. With this signing, TM Cloud α [Cloud Alpha] services are set to enable next-generation innovation for its customers.

Signing on behalf of TM was Ahmad Taufek Omar, Executive Vice President and Chief Executive Officer, TM One and Mohd Roslan Mohd Rashidi, Vice President of Sales, TM One; while Huawei was represented by Zac Chow, Vice President of Carrier Network Business Group, Huawei Malaysia and Lim Chee Siong, Vice President of Cloud & AI, Huawei Malaysia. The signing was witnessed by YB Datuk Zahidi Zainul Abidin, Deputy Minister of Communications and Multimedia, accompanied by Dato’ Noor Kamarul Anuar Nuruddin, Group Chief Executive Officer, TM and Michael Yuan, Chief Executive Officer, Huawei Malaysia.

Commenting on the collaboration, Dato’ Noor Kamarul said, “As the national telecommunications infrastructure provider of Malaysia’s Digital Nation aspirations, we are excited to be working with Huawei Malaysia to accelerate our digital services and solutions offering to the nation and strengthens our position as the nation’s Cloud Infrastructure Provider. I’m pleased to note that TM is the only local player with its own state-of-the-art core Data Centres and Cloud infrastructure with full data residency, locality and sovereignty in Malaysia and subjected to regulations in Malaysia. With these digital infrastructure and services, we can offer a complete data residency and locality in Malaysia. Combining Cloud, Artificial Intelligence (AI), and the most advanced cybersecurity practices and technologies for our Cloud operations, TM is striding strongly forward as the only Malaysian-owned end-to-end cloud infrastructure service provider. Holistically, we are an ideal cloud services provider for the nation and our partnership with global partners such as Huawei is yet another testament of TM’s prominent role as the enabler of Digital Malaysia.”

Detailing the scope of the partnership, Ahmad Taufek commented: “We are delighted to be working hand-in-hand with Huawei Malaysia, in a collaboration which enables TM One to offer an extensive array of cloud computing services under our Cloud Alpha brand. With this partnership, we will be able to offer our customers a whole suite of cloud services, spanning the standard Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS), covering Industry Solutions, Enterprise Application Services, Big Data and Internet of Things (IoT) solutions and many more. This collaboration will strengthen TM One’s positioning to become the leading Cloud Service Provider and Cloud Aggregator in the market and in the country.”

With the MoA, TM One’s enterprise and public sector customers, as well as organisations in the SME segment will enjoy the full capabilities of Cloud α solutions. By tapping into Huawei Cloud technology, which provides a powerful computing platform and an easy-to-use development environment, Cloud α service will enable TM One’s customers to also enjoy the power of reliable, secure, agile and future-ready cloud platform and services to drive their digital transformation journey.

This collaboration with Huawei Malaysia is another milestone for TM One as we now have full cloud capability as a core offering from TM One to capture growth in Malaysia, which is expected to grow at a Compounded Annual Growth Rate (CAGR) of 27% in the next five (5) years. More smart services and Big Data analytics solutions based on Artificial Intelligence (AI) capabilities can also be introduced to the market, powered by Cloud α.

Ahmad Taufek

Meanwhile, Michael Yuan said, “We are excited to be able to collaborate with TM as we enter the next level of partnership in cloud and AI opportunities to fast-track digital transformation in Malaysia. Leveraging on TM’s wide network coverage and expertise from Huawei technological innovation, I am confident that we can develop a holistic ICT infrastructure together in line with the government’s move to spur Malaysia’s digital economy growth.”

Earlier in April, TM One launched Cloud α, the end-to-end, full stack cloud services comprising IaaS, PaaS, SaaS, Cloud Professional Services and Managed Cloud Services. Cloud α [Cloud Alpha] is the foundation that enables important innovation such as blockchain, chatbot, data analytics and robotic process automation (RPA) to be rolled out, so that the industry players can enhance their service delivery while keeping in compliance with regulatory requirements such as Bank Negara Malaysia’s Risk Management in Technology (RMiT) regulations.

For more information on TM One and its cloud services solution offerings, visit www.tmone.com.my/solutions/cloud-services.

About TM One

TM One is the business-to-business arm fronting the enterprise and public sectors for Telekom Malaysia Berhad (TM). It is the digital enabler for secured Hyperconnected Ecosystem, empowering enterprises and the public sector to realise the full potential of their digital opportunities. The Hyperconnected Ecosystem for today’s businesses and beyond are #madepossible with TM One’s comprehensive digital solutions enabled by high-performance connectivity and digital infrastructure.

As part of an integrated telco and an enabler of the Digital Nation for all Malaysians, consumers and businesses alike, TM One is well positioned to enable the ecosystem for digital society, digital business and digital government. Leveraging on its complete digital solutions offerings across Software-defined networking and network function virtualisation (SDN-NFV), Hybrid Cloud, Cybersecurity and Smart Services, bundled with analytics, TM One will fulfil the needs of businesses and the public sector in embracing digital convergence as the next frontier of advanced innovation. This is in line with TM’s vision of “Life and Business Made Easier for a Better Malaysia”.

For further information on TM One and its solution offerings, visit www.tmone.com.my.

About TM

Telekom Malaysia Berhad (TM), is Malaysia’s leading integrated telco offering a comprehensive suite of communication services and solutions in fixed (telephony and broadband), mobility, content, WiFi, ICT, Cloud and smart services. TM is driven by stakeholder value creation in a highly competitive environment; and places emphasis on delivering an enhanced customer experience via continuous customer service quality improvements and innovations, whilst focusing on increased operational efficiency and productivity.

For further information on TM, visit www.tm.com.my.

About Huawei

Established since 2001, Huawei Technologies (Malaysia) Sdn Bhd is a subsidiary of Huawei Technologies, a global leader in ICT Technology. Malaysia currently has 11 shared global service centres, 1 Customer and Solution Innovation Center and 1 Global Training centre. With more than 2,400 employees operating in over 130+ countries of which 70% is local Malaysians which serves over 90% of Malaysia’s population as the largest ICT solutions provider. Malaysia is the regional headquarters for the Asia Pacific region which includes Indonesia, Singapore, Philippines, Brunei, Papua New Guinea, Thailand, Vietnam, Cambodia, Laos, India, Sri Lanka, Bangladesh, Bhutan and Nepal.

Several awards was awarded to Huawei Technologies (Malaysia) Sdn Bhd such as “ICT Industry and Talent Development in Malaysia” from MDEC, “Cyber Security Organization of the Year” from CyberSecurity Malaysia and “Best Strategic Partner for Talent Development” from the Ministry of Higher Education Malaysia. Huawei’s mission is to expand the benefits of technology to everyone, everywhere. To achieve this, we’ve developed a digital inclusion strategy that focuses on three areas: technology, applications, and skills. We believe that technology will make life better for every individual, home, and organization.

For more information, please visit www.huawei.com/my.

Kuala Lumpur, 20 June 2023 – In collaboration with TM One, the enterprise and Government sector solutions arm of TM, ParkCity Medical Centre (PMC), a multidisciplinary hospital under Ramsay Sime Darby Health Care (RSDH) is proud to announce the launch of i-Kiddo Ward with smart patient suite features. It aims to offer high-quality services and ensure a better overall experience for patients and their families. This is one of PMC’s digitalisation initiatives that leverages digital healthcare solutions to revolutionise patient care experiences.

The i-Kiddo Ward is PMC’s new paediatric ward equipped with cutting-edge room capabilities, driven by Internet of Things (IoT) technology for automation and surround control. It is designed to enhance patient comfort, streamline nursing care activities and provide convenience to parents and caregivers.

Each of the 35 rooms within the i-Kiddo Ward creates a home-like environment within the hospital setting, allowing patients to customise their in-patient environment. Patients can effortlessly control lighting, air conditioning, curtains and reduce the need for assistance from nursing staff through user-friendly interfaces. These innovative features enhance the patients’ experience and support parents in ensuring their children’s utmost comfort and well-being throughout their hospital stay.

“In collaboration with TM One, we take great pride in being the first hospital to leverage their Smart Patient Suite Solution in our innovative i-Kiddo Ward. By embracing digital technologies, we are revolutionising the way patients and their families experience healthcare within our hospital. This has marked a significant milestone in our digitalisation journey,” said Mr. Peter S. Kasinathan, CEO of ParkCity Medical Centre.

“We are excited to partner with Ramsay Sime Darby Health Care in launching our first Smart Patient Suite. This innovative solution will provide an enhanced patient-centric care experience that puts the patient at the centre of their health journey. By integrating IoT, AI, and digitalisation, RSDH is at the forefront of healthcare innovation. This collaboration will revolutionise patient care and improve in-patient experience through the latest technology. We’re proud to play a role in shaping the future of the nation’s future healthcare,” said Shazurawati Abd Karim, Executive Vice President, TM One.

As part of its ongoing digitalisation efforts, PMC has implemented a smart queue system for outpatient services, ensuring seamless and efficient patient flow. A smart car parking system utilising car number plate recognition has also been recently introduced. Looking ahead, the hospital has several other digital healthcare initiatives in the pipeline, including an innovative ward that enables patients to use bedside terminals for ordering meals, monitoring medication and accessing personal treatment information.

Peter Hong, Group Chief Executive Officer of Ramsay Sime Darby Health Care (RSDH) said, “We are proud of our collective efforts in driving digitalisation, and it exemplifies our commitment to leveraging technology for enhanced patient care. Through the collaboration with TM One, we aim to harness the power of digitalisation to create a seamless healthcare ecosystem, providing more personalised and patient-centred services to our community, ultimately shaping a brighter and smarter future for healthcare together.”

For more information on PMC and its services, visit https://parkcitymedicalcentre.com/

• Installed 233 PoPs under phase 1 with 100% completion, across northern, Sabah and Sarawak
• Enabled greater digital inclusion and opportunities to all layers of community

Telekom Malaysia Berhad (TM) has today announced the completion of its new fibre optic network hub or point of presence (PoP) project phase one (1) installations, across northern region, Sabah and Sarawak. The launch ceremony, which was officiated by YB Fahmi Fadzil, Minister of Communications and Digital, took place at SMK Padang Terap, Kuala Nerang, Kedah. Also present were Dato’ Haji Pkharuddin Bin Haji Ghazali, Director-General of Education and Dato’ Sri Haji Mohammad Bin Mentek, Secretary-General, Ministry of Communications and Digital.

PoP is a place where different devices connect to each other and to the internet. In simple terms, PoP brings fibre closer to users. By setting up PoP locations near schools, people in rural and remote areas can get better and faster internet services in their homes, instead of relying on mobile internet. This will improve internet access and connectivity for more people in the community.

During the ceremony, YB Fahmi highlighted the significant benefits and opportunities that the new PoPs would bring. The new PoPs represent a major step forward in the Government’s efforts to narrow the digital gap and promote digital inclusion across Malaysia.

A total of 4,370 PoPs had been planned under the 12th Malaysia Plan (12MP) where 4,323 PoPs will be installed near rural schools and 47 PoPs near industrial area. Phase one (1) of the project, involves 677 sites and the remaining will be implemented under phase two (2) over the span of three (3) years, 2022-2025. A total of 233 PoP circuits were installed under phase 1, with 100% completion achieved by TM, ahead of other industry players.

“We are thrilled to see the progress and achievements of this project, which will bring significant benefits and opportunities to the community, including improved internet quality, economic development and the development of new infrastructures,” said Shazurawati Abdul Karim, Executive Vice President of TM One.

PoP will create a more balanced and inclusive regional development, boosting the growth of new technologies like 5G and future generations of communication technologies. Through this initiative, users in TM’s PoP area have now reached over 9,000 and are increasing. A total of 58 of its users are schools that have subscribed to Unifi services. The widespread internet accessibility will not only help to develop the rural economy but more importantly allow learning materials to be downloaded, to improve the quality of education in schools, equipping the future generations with a wealth of knowledge.

“As the nation’s telecommunications leader, and enabler of Digital Malaysia, TM is committed to support the nation’s development agenda through the benefits brought by hyperconnectivity and digital solutions, which will accelerate digital adoption and new economic growth,” added Shazurawati.

“The presence of PoP can attract technology companies, start-ups and other businesses that require a high-speed internet connection to operate. This can create more job opportunities, increase innovation, and stimulate economic growth in local communities,” concluded Shazurawati.

The collaboration between TM and the Government demonstrates the shared commitment to deliver digital inclusivity throughout Malaysia. For phase two (2) of PoP project, TM has been awarded with 174 sites in the central region. This phase is expected to further boost digital connectivity and economic development for Malaysia.

• Integration of TM’s robust and secure digital infrastructure for fixed and wireless connectivity and smart solutions will position SSIP as one of the leading industrial parks in Selangor to implement end-to-end digitisation across facilities
• Smart solutions for businesses, industries, residences and community with advanced analytics to deliver a smarter and more efficient city for a greener Malaysia

KUALA LUMPUR, 9 AUGUST 2022 – NCT Group of Companies (NCT) and Telekom Malaysia Berhad (TM) through its enterprise and public sector business solution arm, TM One, have today signed a Collaboration Agreement for the integration of end-to-end digital solutions for NCT’s landmark Selangor Smart Industrial Park (SSIP).

The collaboration is aligned with NCT’s aspirations to establish dynamic and future-ready property developments while redefining Malaysia’s industrial park concept, with SSIP on track to become the first Managed Industrial Park (MIP) certified park in Malaysia.

Powered by TM’s robust and secured digital infrastructure for both fixed and wireless connectivity, as well as digital solutions including Smart Services, ICT Solutions, Cloud and Cybersecurity Services, among others, SSIP will offer a differentiated experience with the latest in smart innovations – becoming one the leading developments in Malaysia to effectively implement end-to-end digitisation across all its facilities that will enable more efficient, modern and sustainable operations.

In addition to the digitalisation of business and residential facilities, SSIP will also include an AI-managed centralised employee quarters complete with smart surveillance, supporting NCT’s close to 10,000 workforce more efficiently, in a safer and secured environment. It will also house a Smart Wellness Centre leveraging on TM One’s end-to-end comprehensive digital solutions.

SSIP will reflect NCT’s Environmental, Social and Governance (ESG) aspiration and decarbonisation goals, with plans for 1,000 units of solar-ready factories and warehouses. Coupled with TM’s Smart Service solutions such as Smart Surveillance, Smart Street Light, Smart Building, Smart Premise, Smart Parking and Smart Community, this will also factor into creating a comfortable and greener ecosystem in SSIP.\

Dato’ Sri Yap Ngan Choy, Group Managing Director of NCT said “It is a privilege to work alongside TM to ensure full suite of connectivity to power our SSIP. The role of TM is crucial in providing the groundwork and framework to realise our vision of creating a fully integrated end-to-end digital solution for our clients. With the development and application of advanced technology, we aim to set a new benchmark to transform the design of industrial parks in the country while playing an active role in advancing Malaysia’s digital aspirations. Coupled with the immense economic potential, SSIP will continue to enhance Selangor’s position as the top investment destination in the country.”

Shazurawati Abd Karim, TM One’s Executive Vice President shared, “We are excited to embark on this alliance with NCT and to support their aspirations to establish a smart, efficient, resilient and sustainable industrial park – one that will redefine the digitalisation of property developments in Malaysia.”

“Aligning with TM’s mission to become a human-centred technology company, our comprehensive solutions from connectivity to smart services and digital innovations will advance the quality and efficiency of businesses and residents within SSIP – taking transformation forward for future communities,” she concluded.  

For further information on TM One, visit www.tm.com.my/tmone

Recognised for extensive capabilities and resources to address cybersecurity gaps among organisations and support data protection efforts in the evolving digital space

TM One, the enterprise and government sector solutions arm of Telekom Malaysia Berhad (“TM”), was named the Frost & Sullivan Malaysian Cybersecurity Services Company of the Year for 2022.

The award was decided based on a series of detailed evaluations following Frost & Sullivan’s best practices criteria, in which TM One excelled as a service partner in addressing Malaysia’s enterprise and government sector cybersecurity needs.

“TM One is recognized based on its extensive cybersecurity capabilities and resources. With a full suite of cybersecurity services and infrastructure, coupled with a deep understanding of the Malaysian market landscape, TM One continuously upholds a strong reputation of effectively addressing its customers’ security needs,” said Anh Tien Vu, Industry Principal, Global Cybersecurity Research Team at Frost & Sullivan.

Shazurawati Abd Karim, Executive Vice President, TM One, said: “We are honoured to receive the Frost & Sullivan Malaysian Cybersecurity Services Company of the Year Award. With cybersecurity emerging as a top priority for organisations in their transformation journey, we are committed to growing our end-to-end solutions so that we can provide our customers digital freedom and peace of mind as they expand their businesses in the digital space. Understanding their unique business needs, we work with organisations to assess their cybersecurity capabilities and provide advisory services through our dedicated TM One Cyber Defense Centre (CYDEC) – helping them make the right choices to respond to cyber threats more effectively.”

Addressing Cybersecurity Gaps among Enterprises and Public Sector

More Malaysian organisations are now investing heavily in cybersecurity. As they become increasingly present and vulnerable in the digital space, organisations need to adopt a stronger security posture in their information technology, operational technology, and cloud infrastructure capabilities.

Shazurawati said, “One of the key challenges for organisations is the shortage of in-house security expertise, professionals, and tools, requiring them to outsource their security operations. By working closely with customers to assess their security posture, technology maturity, and business needs, TM One offers customised solutions for managed security services, consultation and advisory, and other value-added services to help them navigate today’s complex technological landscape.”

TM One is also strengthening the public sector’s cybersecurity, working alongside the Malaysian Government to enhance digital connectivity and smart innovations for cities and industries to propel the nation towards becoming a digital economy. In addition to connectivity, TM One continues to invest in local data centres, digital infrastructure and services, ensuring data sovereignty remains within Malaysian borders while bringing global best practices to the nation’s public sector.

Its investments to strengthen Malaysia’s Critical National Information Infrastructure (CNII) is one of its efforts to protect government and public data, with its cybersecurity solutions developed in compliance with Bank Negara Malaysia’s Risk Management in Technology (RMiT) policy and the Personal Data Protection Act 2010 (PDPA).

Anh Tien Vu said, “One consideration that stood out for Frost and Sullivan was that TM One has earned endorsements and collaborations from local cyber authorities, such as Cybersecurity Malaysia and the National Cyber Security Agency (NACSA) of Malaysia through its implementation of best practices, and world-class infrastructure backed by experts. Frost & Sullivan commends TM One’s steadfast efforts in providing cybersecurity services that exemplify this implementation of best practices, which have benefited customers and communities tremendously.”

“On top of developing our own end-to-end solutions, TM One continues to strengthen its partnership ecosystem, collaborating with companies from various security domains to diversify its offerings and coverage. This includes FNS Value Co. Limited, the sole distributor of its Blockchain Secure Authentication solution in Malaysia, which helps secure digital transactions and online credentials, and Telefónica Tech – a global leader in cybersecurity, Cloud and IoT, as a partner in delivering Digital Risk Protection,” explained Shazurawati.

“Our efforts to expand our cybersecurity services and to provide customers with cutting-edge security reflect our commitment to tackling today’s growing cybersecurity concerns. With next-gen technologies such as 5G opening up both new opportunities and threats, TM One is poised as the enabler for organisations’ next advantage and security, today and tomorrow,” she concluded.